How long does it take to assemble a Sintratec Kit?

We found that a person assembling alone needs on average four days to assemble and set up a Sintratec Kit.

Are there any safety concerns?

We recommend wearing a dust mask while refilling powder, removing excess powder or recycling powder.

Always unplug the Sintratec Kit before opening the cover plate or servicing the Sintratec Kit in general.

Always wear the laser safety glasses when removing the laser safety box or when calibrating the laser.

What resolution has the Sintratec Printer?

The Sintratec Kit prints with a layer height of 100 to 150 microns. Note that due to the nature of laser sintering, the apparent surface finish is much better than FDM prints.

What are the prerequisites to run a Sintratec Kit after it has been assembled?

You need a well ventilated room.

You will need enough space around the printer to refill powder, remove excess powder and recycle it.

You need a computer meeting the Sintratec Software requirements as well as an Internet connection to download and update the software.

You need a regular power socket. If you live in a country with different power plug, you need an adapter or a regular computer power cord with your local plug-type neck.

What operating systems are supported?

The Sintratec Central Software supports Windows 7 64-bit and Windows 10 64-bit.

Is the Sintratec Kit really a kit or does it come fully assembled?

The Sintratec Kit comes as a kit. You can assemble it with basic tools such as screwdrivers and allen keys. You will get the kit together with a detailed assembly manual.

On avarage it takes 4 days to assemble. If you expect it to be “plug-and-print” the Sintratec Kit is not suitable for you.

You can get an impression of the assembly manual here.

What are the main advantages of Laser Sintering compared to other 3D printing technologies?

Compared to stereolithography (SLA):

  • Significantly more durable
  • Very robust even in UV light conditions
  • Freedom of form
  • no additional support structures needed
  • Higher thermal load

Compared to filament 3D printers (FDM):

  • Significantly more sturdy
  • Higher resolution
  • Freedom of form
  • no additional support structures needed

Read more: Compare of common 3D printing technologies

I found an error in the guide where can I report it?

Please open a case and describe the error as accurate as you can.

Sintratec Central does not seem to find my Sintratec Printer

  1. Verify the USB cable is plugged in both to your Computer and your Sintratec printer. Make sure your Sintratec printer is turned on.
  2. Make sure you have installed the latest USB driver you can find on Sintratec’s Customers Portal Home page. On Windows you can check if your printer is correctly identified if it is listed in Windows Device Manager as “Sintratec Kit” or “Sintratec S1” under “Universal Serial Bus Devices”.

I found a bug in the software

Please report the bug via case system. describe as accurate as you can what you have done, so we can reproduce it.