Sintratec is a high-tech startup developing cutting-edge technology and offering the world’s first professional compact laser sintering 3D printing solution. We are a motivated team sharing the goal to revolutionize industrial manufacturing! Find us on YouTube and Meet the Team in a short video!
Become a part of our innovative and motivated team!
Head of Customer Success (m/f) 100%
As Head of Customer Success, it is your central task to make our customers successful.
What you’ll do
- You work together with our customers to ensure a highly satisfactory performance of our products
- You help build a word class service organization and develop Sintratec’s service offering
- You lead our service team consisting of service engineers and technicians
- You ensure that our service team performs according to service agreements and your goals
- You work closely together with all other Sintratec departments to ensure customer success
What you bring
- High service and customer orientation with sales flair
- Very good people skills and high quality awareness
- Good understanding of technology, solution-oriented thinking
- Education with technology background
- Management experience, for example in customer service or sales is a plus
- Very good written and spoken knowledge of English and German
What awaits you
Not only will you be part of a passionate and inspiring team driven by our motto "Print Your Mind", but you will also have the opportunity to actively shape the future of the company. At Sintratec, you will find a dynamic, innovative environment that supports your personal development and recognizes your achievements. An unbureaucratic atmosphere ensures short decision-making processes and you have room for a variety of tasks with corresponding competencies.
Are you as ambitious as we are? Then we are looking forward to your electronic application via this link.